Frequently Asked Questions
Everything you need to know about our premium rugs and services.
How do I choose the right rug size for my room?
We recommend measuring your seating or dining area before purchasing. A general rule is to ensure all furniture legs, or at least the front legs, rest comfortably on the rug to create a cohesive look.
What is your return policy for home decor items?
We offer a 30-day return window for all rugs in their original, unused condition. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How long does shipping take for Beyondrugs orders?
Standard shipping typically takes 5-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
Are your rugs suitable for high-traffic areas?
Yes, we offer a specific collection of power-loomed and synthetic fiber rugs designed specifically for durability in busy areas like hallways, kitchens, and living rooms.
How should I clean and maintain my new rug?
Regular vacuuming without a beater bar is recommended. For spills, blot immediately with a clean, dry cloth. We suggest professional cleaning every 12-18 months to maintain fiber integrity.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to include international destinations in the near future.